Berrytap Notification Preferences and Alert Settings
Understand the types of notifications Berrytap sends, where they appear, and how to customize which alerts you receive from your account settings.
Berrytap keeps you informed about activity in your communities, updates to your membership, and the status of your earnings through a combination of in-app and email notifications. You have control over most of these alerts — but billing and financial notifications are always delivered to ensure you never miss a critical update about your account.
Notification types
The table below lists every notification type, grouped by category.
| Category | Notifications |
|---|---|
| Content | New comment on your post, reply to your comment, reaction to your post, reaction to your comment |
| Community (creators) | New member joined, event created |
| Community (members) | Event created, creator went live |
| Billing | Invoice issued, invoice reminder, membership suspended, community paused |
| Earnings | Payout requested, payout paid, balance adjustment |
| Gamification | Level up |
In-app notifications
In-app notifications appear in the bell icon in the navigation bar. A badge on the icon shows the count of unread notifications so you always know when something needs your attention.
Click the bell to open the notification panel, where you can:
- Read a summary of each notification.
- Click through to the relevant post, comment, or settings page.
- Mark individual notifications as read, or clear all at once.
Email notifications
Berrytap sends email notifications to the address registered on your account for key platform events. There are two types of email notification:
- Preference-based emails — sent based on your notification settings (see Managing preferences below). You can turn these on or off.
- Transactional emails — sent automatically for billing and payout events regardless of your preferences. These include invoice issued, invoice reminder, membership suspended, community paused, payout requested, and payout paid.
Billing notifications — including invoice issued, invoice reminder, membership suspended, and community paused — are always delivered by email and cannot be disabled. These messages contain important information about your account status and payment obligations.
Managing preferences
Go to Account → Settings → Notifications to customize which notifications you receive. From this page you can toggle individual notification types on or off for both in-app and email channels.
Keep the following in mind when adjusting your preferences:
- Billing and payout notifications cannot be disabled. Toggles for these categories are not available in your preferences.
- Changes to your preferences take effect immediately — you won't need to save or confirm.
- If you're a creator, you'll see additional toggles for creator-specific events such as new member joined.
If you stop receiving notifications you expect to see, check your preferences at Account → Settings → Notifications to make sure the relevant type hasn't been turned off. Also check your email spam folder for email notifications that may have been filtered.